The merchant side
You take every order from one screen
Orders from WhatsApp land on your live board in real time. Accept, prepare, and track each one through to delivery - from any browser, no app to install.
Merco turns WhatsApp into your ordering system - a smart assistant that takes the order, handles payment, and keeps your regulars off the 25% aggregator tax. No app for them. No commission for you.
Your customers already live on WhatsApp. Merco just makes ordering there effortless - for them and for you.
Give customers a link, your phone number, or a QR - on the table, the receipt, or Instagram. Any of them opens a WhatsApp chat with you.
The smart assistant walks them through the menu, add-ons, delivery or pickup, and payment - cash or card.
The order lands on your dashboard. Status updates go back to the customer automatically. No typing, no mistakes.
Everything you need to own your orders - and a smart assistant that quietly handles the busywork.
The whole order happens in chat. No app for your customers to download, ever.
Customers pick from smart, predefined options instead of texting - which cuts the margin of error and makes ordering effortless.
Cash on delivery or a secure payment link. Card details never touch the chat.
Works with any tablet or screen - no special specs.
Every order builds your own customer list - so you can bring people back, commission-free.
Right-to-left, in natural Arabic - built for how the region really orders.
Orders from WhatsApp land on your live board in real time. Accept, prepare, and track each one through to delivery - from any browser, no app to install.
Buy a bundle of orders and use them across the period. A flat few pounds per order - never a percentage of your sales.
Merco is Arabic-first, not Arabic-added. The whole experience - for your customers and your staff - reads right-to-left, in natural Arabic.
Go live this week. We'll set up your menu and WhatsApp with you - and you'll never hand a regular's order to an aggregator again.
Start now →